Bilingual Parts Specialist | Customer Service & Auto Parts

O'Reilly Auto Parts; Round Rock (TX); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Résumé du poste

O’Reilly Auto Parts in Round Rock, TX is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and to assist store management with daily tasks.

Qualified candidates excel in customer service, can multitask across in-person and phone interactions, and have familiarity with automotive parts and sales. Bilinguals are encouraged to apply and enhance service for a diverse customer base.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store.
• Familiar with automotive parts, cataloging, and sales or service.
• Spanish language fluency is highly desired.

Responsabilités

• Greet customers and assist them in selection of merchandise.
• Support professional customers and installers as needed.
• Process transactions and maintain cash drawer, including returns and exchanges.
• Answer store calls, lookup parts, quote prices, and promote related items.
• Perform daily operational tasks and maintain store cleanliness.

Connaissances

Customer service

Multitasking

Attention to detail

Outils

POS system

Description du poste

O’Reilly Auto Parts in Round Rock, TX is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and to assist store management with daily tasks.

Qualified candidates excel in customer service, can multitask across in-person and phone interactions, and have familiarity with automotive parts and sales. Bilinguals are encouraged to apply and enhance service for a diverse customer base.