Bilingual Automotive Parts Specialist — Growth & Perks

O'Reilly Auto Parts; Alton (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical/Dental/Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Texas is seeking a Parts Specialist to deliver high level service to retail and installer customers and support store management. The role emphasizes greeting customers, assisting with parts selection, processing transactions, and maintaining store operations.

Bilingual candidates are encouraged to apply and can contribute to a diverse customer experience while working within established policies and procedures.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist professional customers and support store management.
• Process cash, checks and card transactions accurately.
• Handle exchanges/returns per policy and address complaints.
• Perform daily store operations, including stocking and planogram updates.
• Provide in-store services and occasional vehicle-related tasks where allowed.

Skills

Customer service

Multitasking

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts in Texas is seeking a Parts Specialist to deliver high level service to retail and installer customers and support store management. The role emphasizes greeting customers, assisting with parts selection, processing transactions, and maintaining store operations.

Bilingual candidates are encouraged to apply and can contribute to a diverse customer experience while working within established policies and procedures.