Bilingual Parts Specialist – Customer Service

O'Reilly Auto Parts; Rochester (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Rochester, NH is seeking a Parts Specialist who delivers high levels of service to retail and installer customers, while assisting store management with daily tasks and maintaining store appearance.

The role emphasizes welcoming customers, looking up parts, quoting prices, and promoting Low Price Guarantee and related programs, with bilingual abilities encouraged to apply and opportunities for career growth.

Qualifications

• Provide outstanding, friendly customer service.
• Be able to multitask between in-store and phone interactions.
• Familiar with automotive parts and sales processes.
• Bilingual Spanish is highly desired.
• Experience with register systems and cash handling preferred.

Responsibilities

• Greet customers and assist in selecting parts.
• Support store management and installer service specialists.
• Process cash, returns, and credit card transactions.
• Explain policies and promote programs (Hi-5, Low Price Guarantee).
• Maintain shelves, planograms, and daily store tasks.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Attention to detail

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Rochester, NH is seeking a Parts Specialist who delivers high levels of service to retail and installer customers, while assisting store management with daily tasks and maintaining store appearance.

The role emphasizes welcoming customers, looking up parts, quoting prices, and promoting Low Price Guarantee and related programs, with bilingual abilities encouraged to apply and opportunities for career growth.