Bilingual Parts Specialist: Customer-Focused & Growth

O'Reilly Auto Parts; Prairie Grove (AR); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Stock purchase plan

Health, dental, and vision insurance

FSA option

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role will assist store management and support daily operations, including training, cash handling, returns, and customer inquiries.

Bilingual candidates are encouraged to apply and automotive familiarity, ASE certification, and language skills are highly valued for servicing a diverse customer base.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist managers and installers with professional customers as needed.
• Answer store phone calls and look up parts and prices per policy.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role will assist store management and support daily operations, including training, cash handling, returns, and customer inquiries.

Bilingual candidates are encouraged to apply and automotive familiarity, ASE certification, and language skills are highly valued for servicing a diverse customer base.