Bilingual Parts Specialist — Customer Experience Leader

O'Reilly Auto Parts; Marshall (MO); Sur place; USD 16 531 - 26 174; Plein temps

Avantages offerts par ce poste

Competitive wages

401(k) plan

Medical, dental, vision insurance

Paid time off

Stock purchase plan

Tuition assistance

Career growth opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high level service to retail and installer customers in-store and support store management.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, returns, and facilitating daily store operations; bilingual candidates are encouraged to apply.

Qualified candidates will provide friendly service, multi-task effectively, and maintain accurate cash handling while following company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store.

Responsabilités

• Greet customers and assist them in selecting merchandise.
• Promote customer service programs like Hi-5 and Low Price Guarantee.
• Handle cash, checks, and credit card transactions securely.

Connaissances

Fast alphanumeric matching

Customer service excellence

Multitasking

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high level service to retail and installer customers in-store and support store management.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, returns, and facilitating daily store operations; bilingual candidates are encouraged to apply.

Qualified candidates will provide friendly service, multi-task effectively, and maintain accurate cash handling while following company policies.