Bilingual Parts Specialist - Customer-Driven Auto Parts Expert

O'Reilly Auto Parts; Nocona (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions Day 1

Medical/Dental/Vision insurance

Employee health/wellbeing programs

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a dedicated Parts Specialist to deliver high-quality service to retail and installer customers. You will support store management and promote customer service programs, with bilingual candidates encouraged.

You will greet customers, assist with merchandise selection, handle transactions, and help with stock, returns, and store operations. This role demands excellent communication and multitasking in a fast-paced environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Able to multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Support managers and installer service specialists as needed.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges and returns following policy.
• Resolve customer complaints in a friendly manner.
• Perform daily store tasks and image planogram updates.

Skills

Match alphanumeric sequences

Customer service

Multitask

Bilingual

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a dedicated Parts Specialist to deliver high-quality service to retail and installer customers. You will support store management and promote customer service programs, with bilingual candidates encouraged.

You will greet customers, assist with merchandise selection, handle transactions, and help with stock, returns, and store operations. This role demands excellent communication and multitasking in a fast-paced environment.