Bilingual Parts Specialist | Customer-Driven Auto Parts

O'Reilly Auto Parts; Burlington (NC); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Résumé du poste

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will support store management, engage with customers in person and by phone, look up parts and quote prices, and process payments while maintaining the cash drawer and following company policies.

Ideal candidates are bilingual, familiar with automotive parts and ASE certification is a plus.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Able to multitask, handling customers on the phone and in-store simultaneously.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Assist professional customers as needed.
• Process returns and exchanges per policy.
• Answer store phone calls and look up parts/prices.
• Maintain cash drawer and process payments.

Connaissances

Customer service

Multitasking

Alphanumeric matching

Description du poste

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will support store management, engage with customers in person and by phone, look up parts and quote prices, and process payments while maintaining the cash drawer and following company policies.

Ideal candidates are bilingual, familiar with automotive parts and ASE certification is a plus.