Bilingual Parts & Customer Service Specialist

O'Reilly Automotive; Angier (NC); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Wellbeing Programs

Tuition Assistance

Career Growth Opportunities

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and a focus on customer satisfaction is emphasized throughout.

Essential duties include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and supporting various store operations.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in store at the same time.

Aufgaben

• Greet retail/walk-in customers and assist with merchandise selection.
• Promote and follow company service programs (Hi-5, Low Price Guarantee, etc.).
• Assist managers with professional customers and install service tasks as needed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply, and a focus on customer satisfaction is emphasized throughout.

Essential duties include greeting customers, assisting with merchandise selection, processing transactions, handling returns, and supporting various store operations.