Bilingual Parts Specialist — Auto Parts & Service

O'Reilly Auto Parts; Warrenton (MO); Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Assistance

Descripción de la vacante

O'Reilly Auto Parts is looking for a Parts Specialist to provide a high level of service to retail and installer customers. Key responsibilities include promoting customer service programs, assisting managers, and maintaining cash drawer accuracy.

Ideal candidates will have a strong customer service focus and multitasking abilities. The role may also involve handling automotive services and delivering parts as needed, offering a competitive wage and benefits package.

Formación

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Ability to quickly match alphanumeric sequences.

Responsabilidades

• Promote customer service programs and greet customers.
• Assist managers and installer service specialists as needed.
• Provide service over the phone and maintain cash drawer accuracy.
• Process exchanges and returns, address customer complaints.
• Maintain store operations and assist with inventory tasks.
• Drive delivery vehicle when needed and perform in-store services.

Conocimientos

Customer service

Multitasking

Alphanumeric matching

Herramientas

Brake lathe

Store test equipment

Descripción del empleo

O'Reilly Auto Parts is looking for a Parts Specialist to provide a high level of service to retail and installer customers. Key responsibilities include promoting customer service programs, assisting managers, and maintaining cash drawer accuracy.

Ideal candidates will have a strong customer service focus and multitasking abilities. The role may also involve handling automotive services and delivering parts as needed, offering a competitive wage and benefits package.