Bilingual Parts Specialist: Auto Parts & Service

O'Reilly Auto Parts; Lebanon (MO); Presencial; USD 2.066.000 - 2.755.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions start

Medical, dental, & vision insurance

Tuition educational assistance

Stock purchase plan

Wellbeing programs

Opportunities for career growth

Descripción de la vacante

O’Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers, while supporting store management. Bilingual candidates are encouraged to apply.

The role covers customer service, sales support, cash handling, and basic store operations. Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, returns, and driving store initiatives.

Formación

• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification (desirable).

Responsabilidades

• Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
• Greet customers and assist in merchandise selection.
• Assist professional customers as needed and directed.
• Handle cash, checks, credit transactions, and returns per policy.
• Address and resolve customer complaints amicably.
• Assist with stock updates, planograms, and store operations.

Conocimientos

Customer service

Multitasking

Bilingual (Spanish)

Descripción del empleo

O’Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers, while supporting store management. Bilingual candidates are encouraged to apply.

The role covers customer service, sales support, cash handling, and basic store operations. Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, returns, and driving store initiatives.