Bilingual Parts Specialist – Auto Parts Expert

O'Reilly Auto Enterprises, LLC; Topeka (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k plan with employer contributions

Starting Day One medical, dental, &amp

Career growth opportunities

Tuition educational assistance

Job summary

O'Reilly Auto Parts in Topeka, KS is seeking a Parts Specialist to deliver high level service to retail and installer customers. You will assist store management, greet customers, lookup parts, quote prices, and drive related selling while promoting company programs.

You will handle cash and credit transactions, exchanges, returns, and answer phone inquiries according to policy. Candidates with bilingual abilities are encouraged to apply, and ASE certification is a plus.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between phone and in-store customers.
• Familiar with automotive parts and sales or service is a plus.

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Support store management and installer service specialists as needed.
• Handle cash drawer, process cash/cheques, and credit card transactions.
• Process exchanges and returns per company policy.
• Answer store phone calls, lookup parts, quote prices, and upsell items.
• Assist with planogram updates, stocking, and fronting tasks.
• Perform in-store services and occasional local deliveries as required.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Topeka, KS is seeking a Parts Specialist to deliver high level service to retail and installer customers. You will assist store management, greet customers, lookup parts, quote prices, and drive related selling while promoting company programs.

You will handle cash and credit transactions, exchanges, returns, and answer phone inquiries according to policy. Candidates with bilingual abilities are encouraged to apply, and ASE certification is a plus.