Bilingual Parts Specialist - Auto Parts & Customer Expert

O'Reilly Auto Parts; Taos (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

O'Reilly Auto Parts in Taos, New Mexico is seeking a Parts Specialist to deliver high-level service to retail and installer customers. This role also supports store management in achieving assigned tasks and promotes company programs.

Bilingual candidates are encouraged to apply. You will greet customers, lookup parts, quote prices, process transactions, stock shelves, assist with planograms, handle returns, and contribute to a positive shopping experience.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers in a friendly, courteous manner and assist with merchandise selection.
• Answer store calls, lookup parts, quote prices, and promote the Low-Price Guarantee.
• Handle cash, checks, credit card transactions, and maintain cash drawer securely.
• Process exchanges and returns per policy and resolve customer issues.
• Assist with stocking, planogram updates, inventory checks, and store operations.
• Provide in-store services and assist with deliveries as needed.
• Occasionally drive a delivery vehicle when business needs dictate.

Skills

Alphanumeric sequence matching

Outstanding customer service

Multitasking

Job description

O'Reilly Auto Parts in Taos, New Mexico is seeking a Parts Specialist to deliver high-level service to retail and installer customers. This role also supports store management in achieving assigned tasks and promotes company programs.

Bilingual candidates are encouraged to apply. You will greet customers, lookup parts, quote prices, process transactions, stock shelves, assist with planograms, handle returns, and contribute to a positive shopping experience.