Bilingual Parts Specialist – Auto Parts

O'Reilly Auto Parts; Enumclaw (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive wages and PTO

401k with employer contributions from

Medical, dental, and vision insurance

Job summary

O'Reilly Auto Parts in Enumclaw, WA is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role includes assisting management with tasks, handling cash and transactions, and promoting related items.

Bilingual candidates are encouraged to apply and training will be provided for store operations and equipment usage. The position emphasizes friendly service, accurate part lookups, and effective communication with customers by phone and in

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Provide service to professional customers and support store management.
• Handle cash, payments, exchanges, and returns per policy.
• Answer calls, look up parts, quote prices, and promote related items.
• Perform daily store operations and basic maintenance tasks.
• Operate test equipment after training; install wipers, test batteries, etc.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts in Enumclaw, WA is seeking a Parts Specialist to deliver high levels of customer service to retail and installer customers. The role includes assisting management with tasks, handling cash and transactions, and promoting related items.

Bilingual candidates are encouraged to apply and training will be provided for store operations and equipment usage. The position emphasizes friendly service, accurate part lookups, and effective communication with customers by phone and in