Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Snohomish (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401k with Employer Contributions

Stock Purchase Plan

Paid Time Off

Tuition Assistance

Career Growth

Job summary

O’Reilly Auto Parts in Snohomish, WA is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, help select merchandise, assist professionals, handle cash transactions, and support store management in daily tasks.

This role includes opportunities for premium pay based on schedule and performance; bilingual candidates encouraged to apply, with comprehensive benefits and a path for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask between phone and store.

Responsibilities

• Promote customer service programs and related selling.
• Greet customers and assist with merchandise selection.
• Assist managers and installers in serving professional customers.
• Complete required company training.
• Answer store calls, lookup parts, quote prices, and offer the Low-Price Guarantee.
• Handle cash, checks, and card transactions accurately.
• Process exchanges/returns per policy.
• Resolve customer complaints.
• Perform daily store tasks and planogram updates.
• Operate store equipment after training.
• Perform in-store services (where allowed).
• Occasionally drive deliveries when needed.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Phone and in-store handling

Job description

O’Reilly Auto Parts in Snohomish, WA is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, help select merchandise, assist professionals, handle cash transactions, and support store management in daily tasks.

This role includes opportunities for premium pay based on schedule and performance; bilingual candidates encouraged to apply, with comprehensive benefits and a path for career growth.