Bilingual Parts & Customer Service Specialist

O'Reilly Auto Enterprises, LLC; Selma (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers at our Selma, Texas location. The role supports store management and encourages bilingual candidates to apply.

You will greet customers, assist with merchandise choices, and handle phone inquiries with accurate part lookups and pricing. Responsibilities include processing transactions, returns, and exchanges, resolving customer concerns, and assisting with stock, planograms, and

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support store management and installer service staff as needed.
• Answer store phone calls, lookup parts, quote prices, and offer related items.
• Process exchanges and returns per policy; maintain cash drawer and process payments.
• Resolve customer complaints; assist with planogram updates and stock replenishment.
• Perform in-store services and occasional deliveries when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers at our Selma, Texas location. The role supports store management and encourages bilingual candidates to apply.

You will greet customers, assist with merchandise choices, and handle phone inquiries with accurate part lookups and pricing. Responsibilities include processing transactions, returns, and exchanges, resolving customer concerns, and assisting with stock, planograms, and