Bilingual Parts Specialist: Customer Service & Retail

O'Reilly Auto Parts; Weslaco (TX); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition educational assistance

Opportunities for career growth

Résumé du poste

O'Reilly Auto Parts is recruiting a Parts Specialist in Weslaco, TX to deliver high-level service to retail and installer customers. The role supports store management and encourages bilingual applicants.

The job emphasizes friendly customer engagement, accurate pricing, and processing transactions. Key duties include assisting professional customers, handling exchanges and returns, stocking shelves, and performing in-store services when trained.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store.
• Fluency or strong knowledge of Spanish is highly desirable.
• Experience with automotive parts is a plus.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Support professional customers via installers and staff as needed.
• Provide accurate price quotes and upsell related items.
• Process cash, checks and credit card transactions securely.
• Handle exchanges/returns per policy and resolve complaints.
• Assist with stocking, planograms, and image updates.
• Perform in-store services like vehicle tests when trained.
• Occasionally drive a delivery vehicle as needed.

Connaissances

Customer service

Multitasking

Bilingual (Spanish preferred)

Description du poste

O'Reilly Auto Parts is recruiting a Parts Specialist in Weslaco, TX to deliver high-level service to retail and installer customers. The role supports store management and encourages bilingual applicants.

The job emphasizes friendly customer engagement, accurate pricing, and processing transactions. Key duties include assisting professional customers, handling exchanges and returns, stocking shelves, and performing in-store services when trained.