Automotive Parts & Customer Service Specialist (Bilingual)

O'Reilly Auto Parts; Diboll (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental, &amp

Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Paid Time Off

Job summary

O'Reilly Auto Parts in Diboll, TX is hiring a Parts Specialist to deliver high levels of service to retail and installer customers and assist store management with tasks. Bilingual candidates are encouraged to apply, and responsibilities include greeting customers, assisting with parts selection, handling transactions, and supporting periodic stock and planogram updates.

Role requires friendly service, accuracy in cash handling, and willingness to perform various in-store services and occasional

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote company customer service programs.
• Greet customers and assist them in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.
• Complete assigned training relevant to position.
• Answer store calls, look up parts, quote prices, and offer related items.
• Maintain cash drawer and process transactions accurately.
• Process exchanges and returns per policy.
• Address and resolve customer complaints.
• Support daily image maker and planogram updates, stocking shelves, and cleaning.
• Perform daily operational tasks including returns and stock adjustments.
• Operate store equipment after training.
• Provide in-store services (e.g., wipers, batteries) as allowed by state law.
• Occasionally drive a delivery vehicle as needed.

Skills

Match alphanumeric sequences

Outstanding customer service

Multitask effectively

Job description

O'Reilly Auto Parts in Diboll, TX is hiring a Parts Specialist to deliver high levels of service to retail and installer customers and assist store management with tasks. Bilingual candidates are encouraged to apply, and responsibilities include greeting customers, assisting with parts selection, handling transactions, and supporting periodic stock and planogram updates.

Role requires friendly service, accuracy in cash handling, and willingness to perform various in-store services and occasional