Bilingual Parts & Customer Service Specialist

O'Reilly Automotive; Saraland (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401k with Company Match

Paid Time Off

Tuition Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts in Saraland, AL is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and may involve bilingual communication, with emphasis on customer satisfaction and accurate parts lookup.

The position requires prompt assistance to customers, cash handling, returns processing, and collaboration with management to meet sales goals.

Qualifications

• Demonstrate outstanding, friendly, professional customer service.
• Ability to multitask handling customers in-store and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Serve professional customers and installers as needed.
• Process payments and maintain cash drawer securely.
• Resolve customer complaints and provide timely follow-up.

Skills

Customer service

Multitasking

Detail-oriented

Job description

O'Reilly Auto Parts in Saraland, AL is seeking a Parts Specialist to deliver high-level service to retail and installer customers. The role supports store management and may involve bilingual communication, with emphasis on customer satisfaction and accurate parts lookup.

The position requires prompt assistance to customers, cash handling, returns processing, and collaboration with management to meet sales goals.