Bilingual Auto Parts Specialist – Customer Service & Solutions

O'Reilly Automotive; Center Point (AL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k with employer contributions

Stock purchase plan

Paid time off

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist in Center Point, AL to provide outstanding service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Bilingual candidates are encouraged to apply; responsibilities include answering calls, quoting prices, processing payments, handling returns, and maintaining store presentation.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in store at the same time.

Responsibilities

• Greet customers in a friendly manner and assist in selecting merchandise.
• Serve professional customers and support store management as needed.
• Answer store phone calls, lookup parts, quote prices, and recommend items.
• Process cash, checks, and credit card transactions and secure the cash drawer.
• Handle exchanges/returns and resolve customer complaints.
• Assist with stock updates, planogram changes, and daily operations.

Skills

Customer service

Multitasking

Attention to detail

Job description

O'Reilly Auto Parts is seeking a Parts Specialist in Center Point, AL to provide outstanding service to retail and installer customers. You will greet customers, assist with merchandise selection, and support store management in daily tasks.

Bilingual candidates are encouraged to apply; responsibilities include answering calls, quoting prices, processing payments, handling returns, and maintaining store presentation.