Bilingual Part-Time Teller: Friendly Banking & Service

Rize Credit Union; Irwindale (CA); On-site; USD 17,000 - 22,000; Part time

Job summary

Rize Credit Union is seeking a part-time Teller at the Irwindale branch to greet members, process transactions, and promote financial services. You’ll help with digital banking and guide customers through products while balancing accuracy and compliance.

This role emphasizes strong communication, friendly service, and teamwork in a fast-paced, community-focused environment. The position supports cash handling, member engagement, and cross-selling opportunities, with a schedule of up to 28 hours

Qualifications

• At least 6 months of experience in retail, sales, customer service, or a fast-paced environment preferred.
• Experience handling cash, processing transactions, or working in financial services is a plus.
• Experience meeting goals or working in a performance-driven environment is helpful.

Responsibilities

• Greet members warmly, create a positive first impression, and manage lobby traffic.
• Engage members in conversation to understand their needs and ensure they feel welcomed and valued.
• Respond to member inquiries and provide guidance or connect them with the appropriate team member for additional support.
• Ensure a seamless experience by providing clear next steps and follow-up when needed.
• Process member transactions accurately and efficiently, including deposits, withdrawals, payments, and account maintenance.
• Follow established policies and procedures while maintaining accuracy and balancing standards.
• Use sound judgment when handling transactions and resolving routine issues.
• Actively recommend and cross-sell credit union products and services based on member needs.
• Identify opportunities to introduce services such as checking and savings accounts, loans, and digital banking tools.
• Support branch goals by contributing to membership growth and product adoption.
• Assist members with online and mobile banking, remote deposit, debit card services, and other digital tools.
• Educate members on self-service options such as online banking, mobile apps, and ATMs.
• Troubleshoot basic digital banking issues and refer more complex concerns as needed.
• Work closely with branch team members to ensure smooth daily operations.
• Assist with branch activities and provide coverage support when needed.
• Contribute to a positive, team-oriented environment focused on service excellence.

Education

High school diploma or GED

Tools

Microsoft 365

Internal banking systems

Job description

Rize Credit Union is seeking a part-time Teller at the Irwindale branch to greet members, process transactions, and promote financial services. You’ll help with digital banking and guide customers through products while balancing accuracy and compliance.

This role emphasizes strong communication, friendly service, and teamwork in a fast-paced, community-focused environment. The position supports cash handling, member engagement, and cross-selling opportunities, with a schedule of up to 28 hours