Bilingual Banking Teller: Frontline Member Support

Rize Beyond Banking; Lynwood (CA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Life insurance

Long-term disability insurance

Employer retirement plan with matching

Job summary

Rize Beyond Banking in Lynwood, CA is seeking a friendly Teller to be the first point of contact for members, handling deposits, withdrawals, and inquiries while creating a welcoming experience.

This part-time role (24–28 hours/week) emphasizes accurate transactions, cross-selling opportunities, and digital banking support. Bilingual English/Spanish are desirable; strong interpersonal skills and a high school diploma required.

Qualifications

• At least 6 months of experience in retail, sales, customer service, or a fast-paced environment.
• Experience handling cash, processing transactions, or working in financial services is a plus.
• Experience meeting goals or working in a performance-driven environment is helpful.

Responsibilities

• Greet members warmly, create a positive first impression, and manage lobby traffic.
• Engage members in conversation to understand their needs and ensure they feel welcomed and valued.
• Respond to member inquiries and provide guidance or connect them with the appropriate team member for additional support.
• Ensure a seamless experience by providing clear next steps and follow-up when needed.
• Assist with online and mobile banking, remote deposit, debit card services, and other digital tools.
• Educate members on self-service options such as online banking, mobile apps, and ATMs.
• Troubleshoot basic digital banking issues and refer more complex concerns as needed.
• Work closely with branch team members to ensure smooth daily operations.
• Contribute to a positive, team-oriented environment focused on service excellence.

Skills

Customer service

Cash handling

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft 365

Digital banking tools

Job description

Rize Beyond Banking in Lynwood, CA is seeking a friendly Teller to be the first point of contact for members, handling deposits, withdrawals, and inquiries while creating a welcoming experience.

This part-time role (24–28 hours/week) emphasizes accurate transactions, cross-selling opportunities, and digital banking support. Bilingual English/Spanish are desirable; strong interpersonal skills and a high school diploma required.