Bilingual Paint Store Specialist (Spanish) - Full-Time

Sherwin-Williams; Madison (WI); On-site; USD 26,000 - 30,000; Full time

Job summary

Sherwin-Williams in Madison, WI is seeking a Branch Customer Service Specialist to support commercial paint customers within a 10-mile radius of Store #703833. The role is full-time with starting pay of $19.30/hr, or based on relevant experience, and involves helping customers with product selection and questions while maintaining store standards and meeting sales goals.

The position requires excellent customer service, English and Spanish language skills, and the ability to lift up to 70 lbs.

Qualifications

• Must be at least eighteen (18) years old.
• Authorized to work in the United States without sponsorship now or in the future.
• Able to read, write, comprehend, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends as scheduled.
• If internal to Sherwin-Williams, must have at least a 'meets expectations' rating.
• Must have completed HR Cloud eLearning courses for current position.

Responsibilities

• Provide excellent sales service to customers.
• Assist customers in person and over the phone to determine needs and present products and services.
• Build productive trust relationships with wholesale customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment and maintained cleanliness.
• Assist in loading/unloading delivery trucks and in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Retail sales

Bilingual English/Spanish

Communication skills

Education

High school diploma or GED

Job description

Sherwin-Williams in Madison, WI is seeking a Branch Customer Service Specialist to support commercial paint customers within a 10-mile radius of Store #703833. The role is full-time with starting pay of $19.30/hr, or based on relevant experience, and involves helping customers with product selection and questions while maintaining store standards and meeting sales goals.

The position requires excellent customer service, English and Spanish language skills, and the ability to lift up to 70 lbs.