Bilingual Paint Store Customer Specialist

Socket.dev; Peoria (AZ); On-site; USD 22,000 - 28,000; Full time

Job summary

Sherwin-Williams in Peoria, AZ is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about paints and products, and recommend solutions while maintaining high service standards.

This full-time role, bilingual preferred (Spanish/English), is at Store #7617, 24715 N. Lake Pleasant Pkwy. Peoria. Requires 18+, valid driver’s license, ability to lift up to 70 lbs, and willingness to work evenings and weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, including evenings and weekends.
• Bilingual ability preferred (Spanish/English).

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Bilingual (Spanish/English)

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams in Peoria, AZ is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about paints and products, and recommend solutions while maintaining high service standards.

This full-time role, bilingual preferred (Spanish/English), is at Store #7617, 24715 N. Lake Pleasant Pkwy. Peoria. Requires 18+, valid driver’s license, ability to lift up to 70 lbs, and willingness to work evenings and weekends.