Bilingual Paint Store CSR — Spanish & English

The Sherwin-Williams Company

Willowick (OH)

On-site

USD 19,000 - 26,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

The Sherwin-Williams Company is seeking Customer Service Specialists to serve wholesale and retail customers near Willowick, OH. You will determine customer needs, answer questions about Sherwin-Williams products, and recommend the right solutions while ensuring high levels of satisfaction and contributing to store sales goals.

This is a full-time role within 15 miles of Store #701910 at 30000 Lake Shore Blvd., Willowick, OH 44094.

Qualifications

Must be at least eighteen (18) years of age.
Must be legally authorized to work in the United States without sponsorship.
Must read, write, comprehend, and communicate in English; Spanish proficiency preferred.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
Build productive trust relationships with wholesale and retail customers.
Process sales transactions accurately and in line with policies and procedures.
Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products, as needed, to customer specifications.
Stock shelves and set up displays.
Load/unload delivery trucks and assist in deliveries as needed.
Maintain in-stock and presentable condition in assigned areas.
Remain knowledgeable on products offered and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.