Bilingual Paint Store Associate (Spanish/English)

The Sherwin-Williams Company; Hendersonville (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist at Store #2928 in Hendersonville, NC. You will assist customers in person and by phone, determine needs, and present appropriate products and services to achieve sales goals.

Responsibilities include processing transactions, tinting and mixing to specifications, stocking displays, and supporting deliveries. Must be bilingual (English/Spanish) with a valid driver’s license and ability to lift heavy items.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without visa sponsorship now or in the future.
• Must be able to read, write, comprehend and communicate in English.
• Must be able to read, write, comprehend and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams employees must meet performance expectations and HR Cloud eLearning requirements.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products/services.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain accurate work orders and stock levels.
• Pull products from floor/warehouse and tint/mix to customer specs.
• Stock shelves, set up displays, and maintain cleanliness.
• Assist with deliveries and loading/unloading trucks.
• Remain knowledgeable about products and available options.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Retail experience

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist at Store #2928 in Hendersonville, NC. You will assist customers in person and by phone, determine needs, and present appropriate products and services to achieve sales goals.

Responsibilities include processing transactions, tinting and mixing to specifications, stocking displays, and supporting deliveries. Must be bilingual (English/Spanish) with a valid driver’s license and ability to lift heavy items.