Bilingual Paint Store Associate (English/Spanish)

Sherwin-Williams; Gastonia (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

Sherwin-Williams Store #2387 in Gastonia, NC seeks a full-time Customer Service Specialist to assist customers, answer questions, and promote products. The role involves in-store interactions, occasional deliveries, and maintaining displays. Fluency in English and Spanish is required, along with a valid driver’s license.

Crimin al history review may be conducted. Responsibilities include meeting sales goals, processing transactions, stocking shelves, tinting products, and ensuring accurate

Qualifications

• Customer-focused service mindset with ability to determine customer needs and present suitable products.
• Strong communication skills for in-person and phone interactions.
• Bilingual ability in English and Spanish to serve a diverse customer base.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and formulas.
• Pull products from floor or warehouse; tint and mix as needed.
• Stock shelves and set up displays; clean store equipment.
• Assist in deliveries when needed; maintain neat, in-stock areas.
• Remain knowledgeable on products and discuss options; comply with inventory controls.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams Store #2387 in Gastonia, NC seeks a full-time Customer Service Specialist to assist customers, answer questions, and promote products. The role involves in-store interactions, occasional deliveries, and maintaining displays. Fluency in English and Spanish is required, along with a valid driver’s license.

Crimin al history review may be conducted. Responsibilities include meeting sales goals, processing transactions, stocking shelves, tinting products, and ensuring accurate