Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Toms River (NJ); On-site; USD 28,000 - 40,000; Full time

Job summary

The Sherwin-Williams Company in Toms River, NJ is seeking a Customer Service Specialist to assist customers, answer questions about products, and promote solutions at Store #703769 located at 1727 Route 37, Toms River, NJ 08753.

You will handle sales transactions, stock shelves, tint and mix products, and support deliveries while maintaining high customer satisfaction and meeting monthly, quarterly, and yearly sales goals.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Toms River, NJ is seeking a Customer Service Specialist to assist customers, answer questions about products, and promote solutions at Store #703769 located at 1727 Route 37, Toms River, NJ 08753.

You will handle sales transactions, stock shelves, tint and mix products, and support deliveries while maintaining high customer satisfaction and meeting monthly, quarterly, and yearly sales goals.