Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Laurel (MD); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

Flexible spending accounts

Paid time off

Retirement benefits

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5046 in Laurel, MD. The role involves assisting customers, promoting products, and helping drive store sales goals in a fast-paced paint retail environment.

You will work to resolve questions, provide product recommendations, and maintain high store appearance and customer satisfaction. This position supports a team that values service, accuracy, and safety in daily operations.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, comprehend, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs regularly and up to 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Maintain inventory, stock shelves, and set up displays.
• Tint and mix products to customer specifications when needed.
• Assist in deliveries as required.
• Stay informed about products and options to advise customers.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Sales skills

Education

High school diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #5046 in Laurel, MD. The role involves assisting customers, promoting products, and helping drive store sales goals in a fast-paced paint retail environment.

You will work to resolve questions, provide product recommendations, and maintain high store appearance and customer satisfaction. This position supports a team that values service, accuracy, and safety in daily operations.