Bilingual Customer Service & Paint Solutions Pro

Sherwin-Williams; Laurel (MD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time away

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #5046 in Laurel, MD. You will assist customers, answer questions, and recommend Sherwin-Williams products to meet their needs. You will handle sales transactions, maintain displays, and help with deliveries as needed.

Ideal candidates value customer satisfaction, are bilingual in English and Spanish, and can work evenings/weekends. The role includes benefits and opportunities to grow within a national retailer.

Qualifications

• Must be able to read, write, and communicate in English and Spanish.
• Eligible to work in the United States without sponsorship.
• Able to lift up to 70 lbs and stand for long periods.
• Willing to work evenings and weekends as needed.
• Experience in a retail or customer service role is preferred.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and by phone, determine needs, present products.
• Process sales transactions accurately and per policies.
• Maintain in-stock displays and stock levels.
• Load/unload deliveries and support store operations as needed.
• Remain knowledgeable about products and options available.

Skills

Customer service

Bilingual English/Spanish

Sales oriented

Communication

Education

High School diploma or GED

Tools

Cash register / POS

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #5046 in Laurel, MD. You will assist customers, answer questions, and recommend Sherwin-Williams products to meet their needs. You will handle sales transactions, maintain displays, and help with deliveries as needed.

Ideal candidates value customer satisfaction, are bilingual in English and Spanish, and can work evenings/weekends. The role includes benefits and opportunities to grow within a national retailer.