Bilingual Paint Sales & Service Specialist

The Sherwin-Williams Company; Alabaster (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Alabaster, AL location. You will assist customers in person and by phone, determine needs, present products, process transactions, and help achieve store sales goals.

You will stay knowledgeable about product features, tint/mix products, stock shelves, and assist with deliveries as needed. Candidates must be 18+, legally eligible to work in the U.S., fluent in English and Spanish, and hold a valid driver's license.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs/70 lbs on occasion and handle shelves/stock.
• Must be willing to work evenings/weekends as required.
• Internal Sherwin-Williams employees must have a "meets expectations" rating and completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and stocking formulas.
• Tint and mix products to customer specifications as needed.
• Stock shelves, set up displays, and maintain product presentation.
• Assist in deliveries and unload/load trucks when required.

Skills

Customer service

Sales

Communication

Bilingual (English/Spanish)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for our Alabaster, AL location. You will assist customers in person and by phone, determine needs, present products, process transactions, and help achieve store sales goals.

You will stay knowledgeable about product features, tint/mix products, stock shelves, and assist with deliveries as needed. Candidates must be 18+, legally eligible to work in the U.S., fluent in English and Spanish, and hold a valid driver's license.