Bilingual Paint Sales & Customer Care Specialist (Spanish)

The Sherwin-Williams Company; Powell (OH); On-site; USD 20,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work in our Columbus-area stores. You will assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products and services to maximize satisfaction and sales.

Responsibilities include processing transactions, stocking and displaying products, tinting and mixing as needed, and ensuring inventory accuracy while delivering consistent, friendly service in English and Spanish.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to work in our Columbus-area stores. You will assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products and services to maximize satisfaction and sales.

Responsibilities include processing transactions, stocking and displaying products, tinting and mixing as needed, and ensuring inventory accuracy while delivering consistent, friendly service in English and Spanish.