Bilingual Paint Retail Specialist - Spanish

Sherwin-Williams; Rehoboth Beach (DE); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams in Rehoboth Beach, DE is seeking a Customer Service Specialist to assist customers in person and by phone, recommend products, and drive sales while upholding store standards.

The role emphasizes high customer satisfaction, product knowledge, and efficient checkout, with responsibilities covering inventory, displays, and deliveries as needed. Join a team focused on service and sales growth.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Experience in customer service or retail is preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

English language proficiency

Spanish language ability

Customer service

Cash handling

Retail sales

Education

High School diploma or GED

Job description

Sherwin-Williams in Rehoboth Beach, DE is seeking a Customer Service Specialist to assist customers in person and by phone, recommend products, and drive sales while upholding store standards.

The role emphasizes high customer satisfaction, product knowledge, and efficient checkout, with responsibilities covering inventory, displays, and deliveries as needed. Join a team focused on service and sales growth.