Bilingual Paint Delivery & Customer Service Specialist

The Sherwin-Williams Company; Mattoon (IL); On-site; USD 36,000 - 38,000; Full time

Benefits offered by this job

Health benefits

Vacation and holidays

Military leave

Retirement benefits

Job summary

The Sherwin-Williams Company in Mattoon, IL is seeking a full-time Delivery Specialist to serve wholesale and retail customers, determine needs, answer questions about products, and deliver orders using company vans or pickup trucks. Starting pay is $17.50/hr and the role includes health benefits and paid time off.

Responsibilities include assisting customers, processing sales, tinting/mixing products to spec, and maintaining the store vehicle while adhering to routes and schedules.

Qualifications

• Must be at least twenty-one (21) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Load, transport, and deliver items to customers in a safe, timely manner
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Adhere to assigned routes and following time schedules
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Mattoon, IL is seeking a full-time Delivery Specialist to serve wholesale and retail customers, determine needs, answer questions about products, and deliver orders using company vans or pickup trucks. Starting pay is $17.50/hr and the role includes health benefits and paid time off.

Responsibilities include assisting customers, processing sales, tinting/mixing products to spec, and maintaining the store vehicle while adhering to routes and schedules.