Bilingual Paint & Customer Service Specialist (Spanish)

Sherwin-Williams; Birmingham (AL); On-site; USD 30,000 - 42,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist in the United States to help wholesale and retail customers identify needs, answer questions about products, and recommend the right solutions. The role emphasizes prompt resolution of concerns, delivering exceptional service, and supporting store goals through accurate transactions, stocking, tinting, and stock management.

Additional responsibilities include maintaining product knowledge, complying with company policies, and contributing

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States without sponsorship.
• Able to read, write, and communicate in English.
• Able to read, write, and communicate in Spanish.
• Must have a valid, unrestricted driver's license.
• Capable of lifting up to 50 lbs frequently and 70 lbs on occasion.

Responsibilities

• Assist customers in person and over the phone to determine needs and present suitable products.
• Process sales transactions accurately and adhere to policies.
• Stock shelves and set up displays; tint and mix products as required.
• Maintain in-stock, clean, and presentable conditions.
• Meet or exceed monthly, quarterly, and yearly sales goals.
• Adhere to safety and privacy policies.

Skills

Customer service

Sales

Bilingual English/Spanish

Driver's License

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist in the United States to help wholesale and retail customers identify needs, answer questions about products, and recommend the right solutions. The role emphasizes prompt resolution of concerns, delivering exceptional service, and supporting store goals through accurate transactions, stocking, tinting, and stock management.

Additional responsibilities include maintaining product knowledge, complying with company policies, and contributing