Bilingual Paint & Customer Service Specialist

Jobtome; Town of Mosinee (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams in Wisconsin is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, present appropriate products, and process sales with accuracy.

You will build trust with wholesale and retail customers, maintain displays, stock shelves, support deliveries, and strive to meet monthly, quarterly, and yearly sales goals while upholding high standards of service.

Qualifications

• Must be at least eighteen (18) years of age.
• Authorized to work in the United States without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver's License.

Responsibilities

• Provide excellent sales service and ensure customer satisfaction.
• Assist customers in person and by phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist with deliveries as needed.
• Remain knowledgeable on products and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Bilingual (English/Spanish)

Cash handling

Communication skills

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Driver's License

Job description

Sherwin-Williams in Wisconsin is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, present appropriate products, and process sales with accuracy.

You will build trust with wholesale and retail customers, maintain displays, stock shelves, support deliveries, and strive to meet monthly, quarterly, and yearly sales goals while upholding high standards of service.