Bilingual Paint Retail & Customer Experience Specialist

Jobtome; Village of Maine (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is seeking a motivated Customer Service Specialist to serve wholesale and retail customers in Wisconsin. You will determine customer needs, answer product questions, and recommend optimal solutions while ensuring high satisfaction and adherence to store standards.

The role requires English and Spanish communication, a valid driver's license, and flexibility to work evenings/weekends. It supports in-store sales and delivery-related duties within a 5-mile radius of Store 703497 in

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English (reading/writing)

Spanish

Valid Driver's License

Customer service

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a motivated Customer Service Specialist to serve wholesale and retail customers in Wisconsin. You will determine customer needs, answer product questions, and recommend optimal solutions while ensuring high satisfaction and adherence to store standards.

The role requires English and Spanish communication, a valid driver's license, and flexibility to work evenings/weekends. It supports in-store sales and delivery-related duties within a 5-mile radius of Store 703497 in