Bilingual Spanish Customer Service & Sales Associate

Jobtome

Schofield (WI)

On-site

USD 22,000 - 31,000

Full time

9 days ago

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Job summary

Sherwin-Williams in Wisconsin seeks a Customer Service Specialist to assist customers in person and over the phone, determine needs, and present suitable paint and related products. You will help build trust with wholesale and retail clients, process transactions, and support store displays and deliveries.

Ideal candidates are fluent in English and Spanish, able to lift supplies, and available to work evenings/weekends.

Qualifications

Must be at least 18 years old.
Must be legally authorized to work in the United States without sponsorship.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must have a valid, unrestricted Driver's License.
Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
Must be willing to work evenings and weekends.
If internal to Sherwin-Williams, must have a meets expectations rating on most recent appraisal.
If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

Ensure high levels of customer satisfaction through excellent service.
Assist customers in person and over the phone by determining needs and presenting products.
Build trust with wholesale and retail customers.
Process sales transactions accurately and according to policies.
Meet monthly, quarterly, and yearly sales goals.
Maintain accurate work order files.
Pull products from sales floor or warehouse as needed.
Tint and mix products to customer specs.
Stock shelves and set up displays.
Assist in deliveries and loading/unloading trucks.
Maintain clean and presentable areas and equipment.
Remain knowledgeable about products and options.