Bilingual Paint & Customer Service Specialist

Sherwin-Williams; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Parental leave

Job summary

Sherwin-Williams is hiring a Customer Service Specialist for Store #705399 in Staten Island, NY. You will assist customers in person and over the phone, recommend products, and process sales while aiming to meet monthly and yearly sales goals.

Requires excellent communication in English and Spanish, physical ability to lift up to 70 lbs, and flexible availability including evenings/weekends. The role includes benefits, training, and opportunities to grow within the company.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Ability to stand, walk, and lift up to 50 lbs. frequently and 70 lbs. occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Bilingual English/Spanish

Retail sales

Education

High School diploma or GED

Tools

Tinting equipment

Job description

Sherwin-Williams is hiring a Customer Service Specialist for Store #705399 in Staten Island, NY. You will assist customers in person and over the phone, recommend products, and process sales while aiming to meet monthly and yearly sales goals.

Requires excellent communication in English and Spanish, physical ability to lift up to 70 lbs, and flexible availability including evenings/weekends. The role includes benefits, training, and opportunities to grow within the company.