Bilingual Paint & Customer Experience Specialist

Sherwin-Williams; Eagle (ID); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin‑Williams in Idaho is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend product solutions while upholding quality and service standards.

The role emphasizes strong sales, accurate transactions, and maintaining store displays. The position requires English and Spanish communication, physical ability to lift up to 50 lbs, and flexible hours including evenings and weekends.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Tint and mix products, as needed, to customer specifications.
• Load/unload delivery trucks; assist deliveries as needed.

Job description

Sherwin‑Williams in Idaho is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend product solutions while upholding quality and service standards.

The role emphasizes strong sales, accurate transactions, and maintaining store displays. The position requires English and Spanish communication, physical ability to lift up to 50 lbs, and flexible hours including evenings and weekends.