Bilingual P&C Office Leader - Sales & Service

The Juris Agency; Raleigh (NC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

PTO

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

No weekends

Job summary

The Hargis Agency, an established Allstate Agency serving the Raleigh community since 1990, seeks a bilingual P&C licensed Office Manager to lead the office, deliver exceptional service, and grow insurance sales and client relationships.

You will blend office management, customer service, and sales in a fast-paced environment, switching gears between client needs and new opportunities while maintaining the agency's strong reputation.

Qualifications

• Fluent bilingual English/Spanish – must be able to speak, read, and write fluently in both languages.
• Active Property & Casualty Insurance License.
• 2+ years of Property & Casualty insurance industry experience.
• Ability to work full-time, in-office at our Raleigh, NC location.
• Proven ability to handle both insurance sales and customer service.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to explain insurance products and coverage in a way clients can easily understand.
• Strong organizational and time-management skills.
• High level of integrity and professionalism.
• Ability to work independently, take initiative, and prioritize competing responsibilities.
• Comfortable working in a fast-paced environment and moving quickly between different types of client interactions.

Responsibilities

• Lead day-to-day operations of the agency office.
• Provide exceptional service to existing policyholders.
• Educate clients about policies, coverages, options, and potential gaps (in English and Spanish).
• Identify opportunities to cross-sell and offer additional insurance products based on client needs.
• Handle inbound and outbound sales conversations.
• Quote and sell Property & Casualty insurance products.
• Assist clients with policy changes, billing questions, coverage questions, and other service needs.
• Build strong, long-term relationships with clients.
• Resolve client concerns and problem-solve professionally.
• Transition efficiently between sales, service, administrative, and leadership responsibilities.
• Maintain accurate client and policy information.
• Help keep the office organized, efficient, and focused on agency goals.
• Support the Agency Owner and help provide leadership within the office.
• Maintain a high level of professionalism, confidentiality, compliance, and integrity.

Skills

Bilingual English/Spanish

Office management

Customer service

Sales & service

Communication skills

Time management

Leadership

Education

Some college coursework completed

Job description

The Hargis Agency, an established Allstate Agency serving the Raleigh community since 1990, seeks a bilingual P&C licensed Office Manager to lead the office, deliver exceptional service, and grow insurance sales and client relationships.

You will blend office management, customer service, and sales in a fast-paced environment, switching gears between client needs and new opportunities while maintaining the agency's strong reputation.