Bilingual Outreach Specialist - Remote Enrollment & Training

Maximus; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

Maximus is hiring Bilingual Outreach CSRs (English/Spanish) in Mountain View, CA. This remote position focuses on educating beneficiaries about Medi-Cal managed care and guiding enrollment into health plans.

The perfect candidate has a high school diploma and can navigate community outreach effectively. Responsibilities include fostering customer relationships, conducting workshops, and assisting with applications. Applicants should have valid transportation and be willing to travel.

Qualifications

• 0-6 months of relevant professional experience required or equivalent combination of education and experience.
• Reliable transportation and valid automobile insurance required.
• Valid CA Driver's License is necessary.

Responsibilities

• Foster strong customer relationships and monitor their engagement.
• Conduct workshops and deliver various training services.
• Assist customers through the application process and access services.

Skills

Fluency in English and Spanish

Customer service

Public speaking

Knowledge of local community

Education

High school diploma or GED

Job description

Maximus is hiring Bilingual Outreach CSRs (English/Spanish) in Mountain View, CA. This remote position focuses on educating beneficiaries about Medi-Cal managed care and guiding enrollment into health plans.

The perfect candidate has a high school diploma and can navigate community outreach effectively. Responsibilities include fostering customer relationships, conducting workshops, and assisting with applications. Applicants should have valid transportation and be willing to travel.