Bilingual Operations Supervisor, 2nd Shift

CHEP; Wilmington (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player seeks a Bilingual Operations Supervisor for the 2nd shift. This role involves overseeing plant operations, ensuring safety compliance, and mentoring production staff. You will drive operational efficiencies while maintaining high standards of customer satisfaction. The ideal candidate will have a strong background in supply chain management and a passion for developing teams. Join a dynamic environment where your leadership can make a real impact on plant performance and employee engagement.

Qualifications

• Bachelor’s degree in Operations/Supply Chain or equivalent required.
• Prior supervisory experience in engineering or manufacturing environment.

Responsibilities

• Supervise production employees and oversee schedules.
• Drive safety improvements and ensure compliance with SOPs.
• Partner with Plant Manager on recruitment and training.

Skills

Team Building

Problem Solving

Coaching

Conflict Management

Computer Skills

Education

Bachelor's in Operations/Supply Chain

Job description

Bilingual Operations Supervisor, 2nd Shift

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The Plant Supervisor is responsible for assisting the Plant Manager in managing total plant operations and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost.

Major/Key Accountabilities

1. Supervise the work of all production employees – oversee production and shipping schedules based on the availability of raw and finished goods.
2. Provide hands-on leadership as a supervisor, responsible for mentoring and coaching all employees and working through employee relations issues.
3. Support plant administration to ensure compliance with established policies.
4. Responsible, in consultation with the Plant Manager, for the cost and yield performance of the Plant in partnership with the overall P&L of the Plant.
5. Support cost control initiatives and process control within the Plant.
6. Review operations activities, including local transportation activities, to maintain compliance with all Federal, State, and local laws (OSHA, DOL, DOJ, EPA, FD).
7. Drive Safety improvements (Zero Harm) across the Plant.
8. Ensure the consistent execution of all SOPs throughout the Plant in accordance with the PMS.
9. Deliver best operational practices and cost efficiencies across the Plant while maintaining critical quality and raw material utilization standards to ensure customer satisfaction and Plant profitability.
10. Ensure compliance through teamwork for all Standard Operating Procedures within the Plant.
11. Identify Lean opportunities to effectively eliminate waste.
12. Partner with the Plant Manager to provide leadership to Plant staff for recruitment, training, development, evaluation, motivation, delegation, and activity monitoring.
13. Drive efficiencies in asset utilization through proper transportation scheduling, dispatch, and driver management while meeting customer expectations.

Challenges/Problem Solving

• Working independently
• Working across and within organizational matrix
• Providing hands-on leadership

Authority/Decision Making

• Performance Coaching and Development
• Interviewing and Hiring

Key contacts - Internal/External

• General Managers
• HR
• Directors
• Customers

Qualifications

• Essential Qualifications: Bachelor’s in Operations/Supply Chain or equivalent

Experience - Essential

• Prior experience in a plant supervisory role in an engineering or manufacturing environment
• Familiarity with private fleet management/transportation is helpful
• Strong customer focus orientation
• Strong people management capability including non-exempt production workforce
• Demonstrated success in delivering strong employee relations
• Ability to work cross-functionally
• Experience managing safety performance and programs
• Understanding of supply chain practices, metrics, and data analysis
• Familiarity with Lean Thinking concepts and practices

Skills and Knowledge

• Ability to build effective teams
• Excellent problem-solving and critical thinking skills
• Coaching and Conflict Management Skills
• Computer Skills

Shift Details: 2nd Shift - Monday through Friday 3:00 pm - 12:30 am