Bilingual Operations Associate - School & Community

The Equity Project (TEP) Charter School; New York (NY); On-site; USD 66,300 - 70,000; Full time

Benefits offered by this job

Vacation time & holidays

Sick and personal days

Wellness programs

Job summary

The Equity Project (TEP) Charter School in New York City seeks an Operations Associate to support front-facing communications and a wide range of administrative tasks. The role requires an equity-driven mindset, strong organization, and effective communication with families and staff, particularly in a Spanish-speaking community.

This is an on-site position with responsibilities across events, operations, and student information management.

Qualifications

• Fluency in Spanish and strong English writing/communication skills.
• Experience in operations or school settings is preferred.
• Excellent interpersonal skills and ability to engage with families respectfully.
• Strong organizational skills and attention to detail.
• Commitment to equity and inclusion in school operations.
• Proficiency with Microsoft Office and Google Workspace.

Responsibilities

• Serve as the primary contact for families and visitors, ensuring warm, solution-oriented service.
• Plan and execute school events with the Director of Operations, including ceremonies and family events.
• Interface with Tech Support Firms to assist staff and student technology needs.
• Foster a culture of operational excellence and cross-organizational collaboration.
• Manage student information across SIS, including health, enrollment, and transportation data.
• Support day-to-day school operations and refine systems to improve workflows.

Skills

Fluent Spanish

Customer service orientation

Communication skills

Organizational skills

Problem-solving

Team collaboration

Tools

Microsoft Office

Google Workspace

Job description

The Equity Project (TEP) Charter School in New York City seeks an Operations Associate to support front-facing communications and a wide range of administrative tasks. The role requires an equity-driven mindset, strong organization, and effective communication with families and staff, particularly in a Spanish-speaking community.

This is an on-site position with responsibilities across events, operations, and student information management.