Bilingual Onsite Manager (Night Shift M-F)

Openwork; Memphis (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary with monthly/

Generous PTO & paid holidays

Dog-friendly offices

People-first culture

Job summary

Openwork is seeking an Onsite Manager for a large client account in the Memphis area. This hands-on role requires organizing staffing operations, coordinating with the client and employees, and ensuring service levels during overnight shifts.

You will recruit for the account, maintain relationships, handle inquiries, and ensure compliance checks. The position emphasizes teamwork, reliability, and clear communication in a fast-paced environment.

Qualifications

• Bilingual in English and Spanish to liaise with clients and staff.
• Ability to manage day-to-day staffing operations on site.
• Excellent communication and customer service skills.
• Strong organizational skills to juggle multiple priorities.
• Experience in staffing, recruiting, or people management is a plus.

Responsibilities

• Manage day-to-day staffing operations at a large client account.
• Serve as the primary recruiter for the account with branch support.
• Build relationships with client contacts and onsite employees.
• Oversee hiring and onboarding to meet company and client requirements.
• Complete weekly compliance checks and maintain account data.
• Provide weekly activity, staffing, and performance summaries.

Skills

Bilingual English/Spanish

Onsite workforce management

Strong communication skills

Customer service oriented

Problem-solving under pressure

Job description

Olive Branch, MS

About Openwork

Openwork is a high-growth, people-first staffing company reimagining what modern hiring can be. Privately owned and proudly independent, we move fast, think big, and give every team member a real seat at the table. With over 50 years of experience, we’re combining industry expertise with a fresh, innovative approach — bringing ease, accessibility, and thoughtfulness to every step of the hiring journey.

We’ve been recognized as one of SIA’s Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® Client and Talent Award winner. As we continue to grow, every new hire plays a critical role in shaping our company and our future.

Why Join Us

Every internal role at Openwork is more than a job — it’s an opportunity to help build a progressive, modern staffing company from the inside out. We keep red tape to a minimum and encourage fresh ideas, bold thinking, and collaborative problem-solving. You’ll be part of a close-knit, mission-driven team that values curiosity, trust, and results.

What We Offer

Competitive base salary with monthly commissions or bonus potential

Generous PTO and paid holidays

Dog-friendly offices (yes, really!)

A people-first culture built on collaboration, accountability, and shared growth

If you’re looking for a place where your ideas matter and your work can make a real impact, we’d love to meet you.

Schedule: 3rd Shift / M-F 10:30 PM–6:30 AM

At Openwork, our Onsite Managers are responsible for keeping staffing operations running smoothly at one of our larger client accounts. You’ll work directly with the client and our employees, manage day-to-day onsite needs, and make sure we’re delivering on our commitments.

This is a hands-on role for someone who is organized, dependable, comfortable working with people, and able to handle a fast-paced environment.

What You’ll Do

• Manage day-to-day staffing operations at a large client account, including employee check-in, attendance, reporting, and general onsite support
• Serve as the primary recruiter for the account, working with the local branch when additional recruiting support is needed
• Build strong relationships with both client contacts and employees working onsite
• Handle employee questions, concerns, and day-to-day issues and work to resolve them quickly
• Oversee the hiring and onboarding process to ensure company and client requirements are met
• Complete weekly compliance checks, including background checks, drug screens, I-9s, and E-Verify
• Maintain accurate employee and account information in our systems
• Track performance and staffing KPIs to make sure goals and client expectations are being met
• Gather employee referrals and help maintain a strong talent pipeline
• Identify opportunities to grow the account and increase our staffing presence
• Participate in client meetings and quarterly business reviews and help communicate account results
• Partner with the branch team and attend branch huddles, including at least one in-person huddle each week
• Assist with hiring and training internal team members supporting the account
• Assist with onsite financial goals and collections as needed
• Provide a weekly summary of account activity, staffing, and performance to your manager

What We’re Looking For

• Bilingual in English and Spanish
• Comfortable working onsite and on an overnight schedule
• Strong communication and customer service skills
• Organized and able to manage multiple priorities at once
• Dependable and comfortable working independently
• Strong problem-solving skills and the ability to stay calm when things get busy
• Comfortable working directly with both clients and employees
• Previous staffing, recruiting, operations, customer service, or people-management experience is a plus

Why Openwork?

At Openwork, we believe staffing should be personal. We work hard to make a difference for the people we employ, the clients we support, and the communities we serve.

With more than 50 years of staffing experience, we’re a growing, people-first company that values teamwork, accountability, and doing the right thing. We’ve been recognized as a ClearlyRated Best of Staffing® winner, one of SIA’s Fastest Growing Staffing Companies, and a 2025 Best Staffing Firm to Work For.

If you’re looking for a hands-on role where you can build relationships, solve problems, and have a direct impact on a client account, we’d love to hear from you.