Bilingual Onsite HOA Admin & Front Desk Lead

RealManage; Miami (FL); On-site; USD 30,307 - 33,062; Full time

Job summary

RealManage Elevated Onsite, a division of RealManage, is seeking an Onsite Administrative Assistant for the Miami, FL region. The role supports day-to-day operations of community associations, delivering professional services and ensuring resident satisfaction.

The position is full-time and onsite, offering $22.00–$24.00 per hour depending on education and experience, commensurate with responsibilities and the local market.

Responsibilities

• Assist the General Manager as acting receptionist for all walk-ins and incoming phone calls
• Respond to emails and voicemails as appropriate and route to the GM as needed
• Answer all questions from walk-ins/phone/email within 48 hours, or escalate to management as needed
• Monitor/review/manage ACC requests between the ACC and owners, and email ACC approvals/denials as directed
• Assist General Manager and Inspectors by contacting owners whose violations may require assistance and escalate
• Distribute access cards and process payments as needed
• Alert GM to supplies needed before running out and place orders
• Process checks received onsite

Skills

Bilingual

Job description

RealManage Elevated Onsite, a division of RealManage, is seeking an Onsite Administrative Assistant for the Miami, FL region. The role supports day-to-day operations of community associations, delivering professional services and ensuring resident satisfaction.

The position is full-time and onsite, offering $22.00–$24.00 per hour depending on education and experience, commensurate with responsibilities and the local market.