Bilingual Online Scheduler - Patient Access & Scheduling

Texas ENT; Dallas, Northern (TX, KY); Hybrid; USD 25,000 - 30,000; Full time

Job summary

Texas ENT Specialists in North Dallas is seeking a Bilingual Patient Access Representative to support our Otolaryngology practice. The role focuses on online scheduling, patient inquiries, and registration at our Dallas clinic.

You will schedule and confirm appointments, collect patient information, and maintain accurate records while delivering exceptional service. Strong communication, detail orientation, and experience with EMR and scheduling software are essential.

Qualifications

• Excellent communication skills and strong attention to detail.
• Experience using electronic medical records and scheduling software.
• Able to provide friendly, professional customer service to patients.

Responsibilities

• Schedule and confirm patient appointments.
• Collect and verify patient information for registrations.
• Assist with patient check-in and registration processes.
• Respond to patient inquiries by phone and email.
• Provide outstanding customer service to ensure a positive patient experience.

Skills

Communication skills

Attention to detail

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Texas ENT Specialists in North Dallas is seeking a Bilingual Patient Access Representative to support our Otolaryngology practice. The role focuses on online scheduling, patient inquiries, and registration at our Dallas clinic.

You will schedule and confirm appointments, collect patient information, and maintain accurate records while delivering exceptional service. Strong communication, detail orientation, and experience with EMR and scheduling software are essential.