Bilingual Onboarding & Client Success Lead

Portage Ventures GP Inc.; Indiana (PA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous equity packages

Flexible office options

Top of the range equipment

Flexible vacation policy

Healthcare insurance

Transport benefits

Training opportunities

Extended parental leave

Job summary

Portage Ventures GP Inc. seeks an Onboarding Manager to ensure a smooth transition for large clients. You'll manage onboarding workshops and support HR administrators, focusing on relationship building and problem-solving.

The ideal candidate has exceptional communication skills in both French and English and significant experience in customer-facing roles. This position offers a flexible work environment and a range of perks including healthcare insurance and generous equity packages.

Qualifications

• Proven track record of training and supporting key accounts.
• Significant experience in customer-facing roles.
• Ability to embrace change and work in a fast-paced environment.

Responsibilities

• Serve as dedicated specialist during client onboarding phase.
• Lead onboarding workshops and provide hands-on training.
• Mentor junior team members.

Skills

Exceptional communication skills

Change management skills

Problem-solving skills

Time management skills

Bilingual in French and English

Job description

Portage Ventures GP Inc. seeks an Onboarding Manager to ensure a smooth transition for large clients. You'll manage onboarding workshops and support HR administrators, focusing on relationship building and problem-solving.

The ideal candidate has exceptional communication skills in both French and English and significant experience in customer-facing roles. This position offers a flexible work environment and a range of perks including healthcare insurance and generous equity packages.