Bilingual On-site

Swipejobs; Newville (Cumberland County); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

PTO

Vision insurance

Dental insurance

Health insurance

Disability insurance

401k

Job summary

Swipejobs is seeking a Bilingual On-site Staffing Supervisor in Newville, PA. The role oversees daily staffing operations at a client facility, serving as the primary liaison between the staffing agency, client management, and temporary employees.

The ideal candidate has leadership, communication, and problem-solving skills with experience in high-volume staffing in manufacturing or warehouse settings, and is bilingual in English/Spanish.

Qualifications

• 2+ years of staffing, recruiting, onsite coordination, or workforce supervision preferred.
• Experience in staffing agency or high-volume manufacturing/warehouse environment preferred.
• Strong leadership, organizational, and multitasking abilities.
• Proficiency in Microsoft Excel, Outlook, and basic reporting systems.
• Experience with Timekeeping, Scheduling, and Workforce Management Systems.
• Bilingual English/Spanish is required.
• Flexibility to support multiple shifts and changing client needs.

Responsibilities

• Supervise temporary staff at the client facility.
• Monitor attendance, punctuality, and employee performance.
• Conduct coaching, counseling, and disciplinary actions as needed.
• Coordinate onboarding, orientations, and first-day check-ins.
• Resolve employee concerns and workplace conflicts promptly.
• Maintain compliance with client policies and safety procedures.

Skills

Bilingual English/Spanish

Leadership

Communication

Timekeeping

Multitasking

Customer service

Independence

Tools

Timekeeping systems

Scheduling systems

Workforce management

Job description

Bilingual On-site Staffing Supervisor

Newville, PA

$53,000/yr +Benefit Plans Offered (PTO, MHD, Vision, Dental, Health, Disability Insurance, 401k)

Full-Time. Schedule: 2:45pm-12am, Monday-Friday (Flexibility for overtime, weekends, and Saturday shifts as needed)

Work Location: Onsite at Client Facility

Position Summary

We are seeking a highly motivated and experienced Onsite Staffing Supervisor to oversee daily staffing operations at one of our client locations. This individual will serve as the primary point of contact between the staffing agency, client management, and temporary employees.

The ideal candidate will have strong leadership, communication, and problem-solving skills, with experience managing high-volume staffing operations in a fast-paced manufacturing or warehouse environment.

Key Responsibilities

On-site Operations and Employee Management

• Supervise and support temporary employees assigned to the client facility.
• Monitor daily attendance, punctuality, call offs, and employee performance.
• Conduct employee check-ins, coaching, counseling, and disciplinary actions when necessary.
• Coordinate new hire orientations, onboarding, and first-day check-ins.
• Address employee concerns, workplace conflicts, and assignment-related issues.
• Ensure employees follow client policies, safety procedures, and workplace expectations.

Client Relationship Management

• Serve as the primary liaison between the staffing agency and client management.
• Maintain daily communication with supervisors regarding staffing needs and employee performance.
• Respond quickly to staffing shortages, attendance issues, and replacement requests.
• Participate in client meetings and provide staffing updates.
• Build strong relationships with client leadership to ensure customer satisfaction.

Recruiting and Workforce Coordination

• Partner with recruiting teams to fill open positions and meet staffing demands.
• Coordinate employee start dates, shift assignments, and workforce scheduling.
• Track employee turnover, retention, attendance, and assignment completions.
• Identify staffing gaps and proactively request replacement candidates.
• Assist with high-volume hiring initiatives and workforce planning.
• Payroll, Reporting and Compliance
• Monitor employee timekeeping and ensure accurate timesheet submissions.
• Resolve missing punches, attendance discrepancies, and payroll concerns.
• Maintain accurate employee records and staffing reports.
• Prepare daily and weekly reports covering headcount, attendance, turnover, and staffing needs.
• Ensure compliance with staffing agency procedures, client requirements, and applicable employment regulations.
• Support workplace safety initiatives and report incidents promptly.

Qualifications

• 2+ years of experience in staffing, recruiting, onsite coordination, or workforce supervision preferred.
• Experience working in a staffing agency or high-volume manufacturing/warehouse environment strongly preferred.
• Strong leadership, organizational, and multitasking abilities.
• Excellent customer service and communication skills.
• Ability to handle employee relations issues professionally and confidentially.
• Proficiency in Microsoft Excel, Outlook, and basic reporting systems.
• Experience With Timekeeping, Scheduling, And Workforce Management Systems Preferred.
• Ability to work independently in a fast-paced environment.
• Bilingual English/Spanish.
• Flexibility to support multiple shifts and changing client needs.

Key Performance Indicators (KPIs)

• Daily attendance and employee show-up rates.
• Employee retention and turnover.
• Staffing order fulfillment and replacement turnaround time.
• Payroll and timekeeping accuracy.
• Client satisfaction and responsiveness.
• Employee engagement and compliance.

Ideal Candidate

We are looking for a hands-on, proactive leader who thrives in a fast-paced environment and understands the importance of employee accountability, client satisfaction, and operational efficiency.

The successful candidate will be comfortable managing a large temporary workforce, resolving issues quickly, maintaining strong client relationships, and ensuring staffing operations run smoothly every day.

Our goal is to find someone who takes ownership of the onsite operation, anticipates challenges before they become problems, and consistently delivers excellent service to both employees and clients.

$53000 / year

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