Bilingual Office Manager, Healthcare Operations

Betterhealthgroup; Ocala (FL); Sur place; USD 52 000 - 70 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

PTO / Paid Time Off

401(k)

Résumé du poste

VIPcare is seeking an Office Manager to lead daily operations of a primary care clinic focused on Medicare Advantage and value-based care. You will supervise clerical and clinical staff, optimize workflows, and collaborate with providers to deliver Five-Star patient experiences.

The role requires a high school diploma or higher, 4+ years in healthcare operations, and bilingual Spanish. Strong leadership, organizational, and communication skills are essential.

Qualifications

• Bilingual Spanish required.
• Proven leadership and team management experience.
• Excellent customer service and communication skills.
• Strong organizational, prioritization, and multitasking abilities.

Responsabilités

• Lead day-to-day operations of the medical practice ensuring efficient, patient-centered clinics.
• Monitor and improve KPI metrics including HEDIS, access, and patient satisfaction.
• Supervise clinic staff (3–7 members) and manage scheduling, PTO, coaching, and development.
• Coordinate provider schedules and credentialing, payer enrollment, and administrative workflows.
• Ensure compliance with Medicare Advantage, HIPAA, OSHA, CLIA, and employment laws.

Connaissances

Bilingual Spanish

Leadership

Customer service

Time management

Formation

High school diploma or equivalent

Associate's or Bachelor's in Healthcare Administration/Business Administration

Description du poste

VIPcare is seeking an Office Manager to lead daily operations of a primary care clinic focused on Medicare Advantage and value-based care. You will supervise clerical and clinical staff, optimize workflows, and collaborate with providers to deliver Five-Star patient experiences.

The role requires a high school diploma or higher, 4+ years in healthcare operations, and bilingual Spanish. Strong leadership, organizational, and communication skills are essential.