Bilingual Office Assistant, Property Management – Growth

Elm Grove Companies; Rochester, Northern (NH, KY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

401(k) employer match

Professional growth opportunities

Job summary

Elm Grove Companies is seeking a proactive Office Assistant to support our Rochester NH portfolio. You will serve as the first point of contact for tenants, owners and vendors, handling administrative tasks and coordinating maintenance requests.

Strong organization and clear communication are essential for success. The role involves processing lease applications, maintaining records, assisting with rent collection and bookkeeping, and providing general administrative support.

Qualifications

• 1–2 years of office or administrative experience (property management or real estate preferred).
• Fluent in English and Spanish (verbal and written).
• Strong computer skills (Microsoft Office, Google Workspace, and property management software a plus).
• Excellent interpersonal, communication, and multitasking abilities.
• Professional demeanor and customer service mindset.

Responsibilities

• Greet and assist tenants, visitors, and vendors in a professional manner.
• Answer phones and respond to emails.
• Process lease applications, renewals, and other tenant documentation.
• Maintain and update property management records and databases.
• Assist with scheduling maintenance work orders and follow-up communications.
• Support rent collection and bookkeeping processes.
• Prepare reports, correspondence, and meeting materials.
• Translate documents or communications as needed.
• Provide general administrative support to the property management team.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Interpersonal communication

Multitasking

Microsoft Office

Google Workspace

Tools

Property management software

Job description

Elm Grove Companies is seeking a proactive Office Assistant to support our Rochester NH portfolio. You will serve as the first point of contact for tenants, owners and vendors, handling administrative tasks and coordinating maintenance requests.

Strong organization and clear communication are essential for success. The role involves processing lease applications, maintaining records, assisting with rent collection and bookkeeping, and providing general administrative support.